Hi, Pete,

Bought my SWIX carbon nordic walking poles last year, deciding to finally make a head-on assault against my rheumatoid-osteo-miniscus-short-boomer syndrome a-n-n-n-d I am surviving! Seriously, your personal phone assistance in helping me order the right poles for my height/weight/abilities really insured that the equipment would assist, not impede my efforts. For every weak moment, the poles have been there to steady me, with even the hand strap saving me from having to worry about my loose hand grip. Bottom line, I am steadily increasing distance & my iphone tells me my ‘walking asymmetry and double support time’ are improving (who knew?).

Thank you, Pete, for actually providing a product and customer experience that was all the website promised and more. So unique in today’s world and greatly appreciated.

Patricia